Your Guide to Frequently Asked Questions

Gumi Works - Bespoke Concrete Furniture, Lighting, and Decor

To place a custom order, a 50% deposit is required upfront. The remaining balance is due before or upon delivery. You will be asked to inspect and approve your order upon delivery, as we do not accept returns unless there are latent defects.

Absolutely! At Gumi Works, we specialise in bespoke concrete designs tailored to your specifications. Contact us to discuss your unique requirements.

Yes! We offer a wide range of bespoke colour options for our concrete products. Whether you have a specific shade in mind or need guidance in choosing the perfect hue, we can customise the colour to match your vision. Please contact us to discuss your colour preferences and explore the options.

Caring for your concrete worktop is simple. Use a damp cloth and mild, water-based detergents for cleaning. Avoid harsh cleaners and scrubbers. General spills won’t stain the concrete as long as the sealant is maintained. Refrain from cutting directly on the surface. A comprehensive Owner’s Guide is available upon request.

Absolutely, our tables are designed to withstand outdoor elements.  If using a cover, ensure there is a protective dry layer between the table top and the cover. 

Definitely. We use only the highest quality materials, including Kodiak Pro concrete products, to ensure durability and aesthetics. Our meticulous craftsmanship ensures each piece meets the highest standards.

Of course! We love working with designers, architects, and other professionals to create custom concrete pieces. Get in touch to discuss your project needs and how we can assist.

Yes, we provide regular updates on your bespoke piece’s progress. You will be informed at key stages of the crafting process to ensure your satisfaction.

We get it; feline approval is crucial. However, returns are not accepted unless there is an error on our end. We strive for perfection, but if there’s an issue with your order, please contact us immediately.

For small items, we offer free UK delivery. For large items, please check the product page details or contact us for specific delivery charges.

Absolutely! We embrace eco-friendly practices, recycling wood, steel, and paper in our crafts. We committed to sustainable practices and occasionally high-five trees. Our commitment to eco-friendliness is as strong as our coffee game.We make sure our products are both beautiful and environmentally responsible.

Yes, you can reach us at hello@gumiworks.com for any queries or assistance. Alternatively, you may reach us from 07868877300 

We are here to help.

Yes, if you encounter any issues with your Gumi piece, please contact us immediately. We stand by the quality of our work and will address any concerns promptly.

We’d be delighted! Contact us to discuss your ideas and preferences. While we can’t promise a time machine, we can certainly craft something extraordinary for you.

For more queries and reassurance, reach out at hello@gumiworks.com!