FAQ
FAQ

Your Guide to Frequently Asked Questions
Gumi Works - Industrial Furniture, Lighting, and Decor

Welcome to Gumi Works FAQs, your go-to resource for all things related to our handmade Industrial Furniture, Lighting, and Decor creations. Find answers to common queries about our unique industrial designs, order processes, and more. If you can’t find the answer you’re looking for, feel free to reach out to us at hello@gumiworks.com. Navigate through our FAQs for a comprehensive understanding of Gumi Works and our craftsmanship.

FAQ Industrial Furniture Lighting Decor -Decorative, Unique, Serving Tray with Wood Mosaic Art - Handmade with recycled materials, showcasing a unique geometric wood pattern. Ideal for enhancing home and commercial space decor in the England.

General queries regarding our handmade furnitures, lighting, and decor, deliveries, and returns.

Your bespoke Gumi piece undergoes a meticulous creation process, usually taking 2-4 weeks. For specific lead times, check product details or drop us a line at hello@gumiworks.com.

Absolutely! We’re all about turning your visions into reality. Email us at hello@gumiworks.com, share your preferences, and let’s craft something extraordinary together.

Our potion includes a dash of creativity, a sprinkle of passion, and a generous helping of craftsmanship. Each piece, infused with industrial, bohemian, wabi-sabi, rustic, and vintage vibes, tells a unique story.

We offer FREE DELIVERY service for Mainland UK, for now…

Indeed! We keep you in the loop with regular updates and provide a tracking number for your order. Different couriers may be used depending on the item.

We get it; feline approval is crucial. However, due to the uniqueness of our creations, we can’t accept returns for changes of heart. But hey, cats can be finicky critics! However, if your item doesn’t meet expectations, we’re here to address your concerns, and willing to find a solution.

For any queries or a friendly chat, email us at hello@gumiworks.com. We strive to respond faster than your morning coffee brew.

Absolutely! We embrace eco-friendly practices, recycling wood, steel, and paper in our crafts. We committed to sustainable practices and occasionally high-five trees. Our commitment to eco-friendliness is as strong as our coffee game.

Absolutely! Our commitment to quality craftsmanship, meticulous attention to detail, and use of premium materials ensure that each Gumi creation is a testament to our dedication. Embrace the charm of handmade art; slight imperfections contribute to uniqueness and aren’t defects, damages, or production issues. Your Gumi piece is crafted with passion and individuality, making it truly one-of-a-kind.

Rest assured, we stand by the quality of our work. If you face any concerns, contact us, and we’ll work together to find a solution that leaves you delighted.

We’d be delighted! Contact us to discuss your ideas and preferences. While we can’t promise a time machine, we can certainly craft something extraordinary for you.

For more queries and reassurance, reach out at hello@gumiworks.com!

Checkout queries regarding our handmade crafts.

We offer a variety of convenient payment options, including credit/debit cards, PayPal / Pay in 3, Klarna, Apple Pay, and Google Pay.

Absolutely! Your security is our top priority. We use industry-standard encryption to ensure your payment information is secure.

Once your payment is processed successfully, you will receive an email confirmation. If you encounter any issues, feel free to contact our team.

You have the option to cancel your order within 48 hours of placing it for a full refund. To cancel your order, please contact our customer support team at hello@gumiworks.com with your order details.

No hidden fees here! The total amount you see during checkout is what you’ll pay. No surprises.

If you experience any issues, reach out to our friendly support team at hello@gumiworks.com, and we’ll guide you through the process.